Don wrote;"I am completely satisfied with the service from Great Lakes Honda. They have a large challenge working on my vehicle considering it is a 98 model since their service is great, I will seriously consider replacing my present car with a vehicle from them.

Brian wrote; "The attitude customer service of the business has been conveyed from the first visit with the sales manager and reinforced at every level since on return appointments for routine service. Obviously it is a company wide policy and everyone is on board from management to the young man who hand washes the vehicles. Trust becomes a byproduct of this mindset and as a customer that is most valuable."

Kim wrote; “Everyone was very courteous and efficient. Your driver was prompt and friendly and added ease to my day. Not only was my car repaired it looked even better than when I dropped it off. Thanks a lot."

Donna wrote; “I was very appreciative of the service manager and staff for explaining the repairs and service. When you have to have your car in for a problem it does go along way when you are satisfied that the repairs are needed and justified. From the young lady, at the customer service desk, the gentleman who provided me a ride, to the service department staff all were welcoming and caring of my visit. Thank-you."

Louise wrote; "CUSTOMER SAID THEY WOULD LIKE TO RATE THE SALESPERSON A 20 FOR BEING BEYOND PERFECT"

Richard wrote; "HE SAID HIS WIFE HAD A VERY GOOD EXPERIENCE AT THE DLR BECAUSE OF THE FRIENDLY STAFF. THE SALESPERSON WAS VERY ACCOMMODATING AND VERY PATIENT."

Larry wrote; "With this dealership, there is nothing you can do to make it any better, in fact they even explained what will have to be done within the next 6 months, like replace the serpentine belt(they could have done this now but unlike other garages who would have done so did not as it was not necessary). They will look at that again on my next service trip and at least I will be prepared for it (no surprises)"

Martin wrote; "The people here are friendly and approachable, which translates into a great atmosphere."

Margaret wrote; "the dealership is in the process of allowing customers to view the status of there vehicle online which to me goes above the expectations i have for a service and would provide me with great information and save the requirement to call to check on the status."

Kim wrote; "I was traveling with a defective a/c unit. My dealership in Burlington could not get the parts in until after my trip. The dealership in the Sault went beyond the call of duty to bring in the part to ensure my trip back to Burlington had a/c. They were also prepared to lend me a car if they could not get the work done at the end of the day. I was so impressed with their attention to the needs of the customer and their efforts to make me feel like a valued customer. They were great! Thanks”

Charles wrote; "While being from New Brunswick heading to BC your services were greatly appreciated from the service to the washing of our Accord, Thanks again!

Mary Jane wrote; "My request for service was very last minute and  needed to be done sooner rather than later and the dealer fit me in to accommodate the time I had to get the service done. Very personable pleasant staff.. overall an excellent experience."

Guido wrote;  "Appointment perfectly fit my schedule; cup of cappuccino ready for me; shuttle promptly brought me to work; oil change/tire rotation done quickly; vehicle ready on time; however as good as all that was, what really sets this dealership apart from others I have dealt with is how they all genuinely greet you, come over to talk to you and appreciate you foremost as a person and then as a customer; respect and courtesy not seen much these days. A model dealership; to be copied by others; great start to the day"

Maj-Lisa wrote; "The staff went above and beyond to ensure that my car was safe to drive on a short trip with my grandchildren. This was the day before the trip was scheduled. I was very impressed!"

Zoltan wrote; "The business sense of the new owners is outstanding!! The staff is there as soon as one walks through their door and every customer is very well looked after. The new owners / staff are not there to "push " a sale or a service on you , they'll recommend what's needed to be done in a very professional way. Please let you staff know that they are great and please keep up the good work!"

Sandy wrote; "I was having a problem with my wipers ~ and didn't know if it was due to a film on the window or if the wiper blades were the problem. I asked them to check it out and fix whatever... and they assured me that they would wash the car, after my oil change, etc. and take care of the problem and they did...even though my description of the problem was rather vague. Also, as usual, I found all of the people I dealt with were very nice and helpful."

Carrie wrote; "The service desk called to ask to change two filters that were in need of change, they called and asked, they did not charge me for something I did not agree to. They also washed my vehicle and called me as soon as it was ready. I was very impressed that my vehicle was washed! What a lovely surprise! They were very polite and respectful. They show their customers great care and service."

Ernie wrote; "Great dealership. Great service. Nice people."

Robert wrote; "Brought my vehicle in without an appointment corrected the problem and had me going again within 2 hours. Great service."

Debra wrote; "I am always taken care of by all the staff at Honda ... I feel welcome and comfortable at all times..!!Great Service always..!!:)"

Feroze wrote; "New Owner, New Crew, Everyone was affable. the Dealership is now totally at par with the rest of the Honda Team ( I've Been to 4 other Dealerships throughout Canada & 3 In the US over the past 16 years). I'll attribute this to the new Management Style. Also on the Plus side they had my Vehicle ready 30 minutes earlier than the time they originally said it would be done."

Todd wrote; "Just keep doing what you're doing."

Carole wrote; "Always a pleasure to deal with the staff there and awesome service (as usual)."

Brian wrote; "Very friendly demeanor and willingness to correct any problems."

Don wrote; "As long as work continues at this level, I have no reason to complain."

Carol wrote; "I think the dealership is excellent and would not be able to make any recommendations for improvement."

Judith wrote; "My comments were based on our previous Honda (02 Accord)as our newest purchase a 2010 Accord has had no problems. My husband and I love the way we are treated whenever we come in. Keep up the good work. Your friendly but professional business atmosphere is appreciated!"

William wrote; "It was a very professional experience as I expect. I am now so pleased I purchased a Honda from this dealership, they are great to deal with. I did notice today a small scratch on the upper bumper because I loaded my summer rims and tires in the back and Honda changed the tires as part of the service and I will drop back to show them the scratch I know was not there before but it is a minor matter and it takes nothing away from the fact their service department is very well organized and run."