Meet our Team

Meet Our Great Lakes Honda Staff

 

Francine  Floreani
Francine Floreani
Dealer Principal/General Manager

Since her beginning in the car business at the small dealership on Great Northern Road to the new, large and modern present location, Francine has brought on a new spin to the car buying experience for her customers. Being the only female car dealer in a normally male-dominated business, she knows exactly what it’s like to overcome challenges. Francine started her business career in her husband’s orthodontic practice as the office manager and acquired over 20 years of management and customer service. When the opportunity presented itself for her to run the local Honda dealership, she jumped in with enthusiasm. Whether buying braces for your kids or buying a new car, she saw this opportunity as a way of making people smile! Bringing her excellent skills of customer service along with her values on transparency and community involvement, she has proven that customers are indeed appreciative of how they are treated when they are looking at buying a car. She is always delighted to meet new customers and greet returning ones as part of our Great Lakes Honda family.Since her beginning in the car business at the small dealership on Great Northern Road to the new, large and modern present location, Francine has brought on a new spin to the car buying experience for her customers. Being the only female car dealer in a normally male-dominated business, she knows exactly what it’s like to overcome challenges. ...Read MoreRead Less

Benjamin  Cedolia
Benjamin Cedolia
General Sales Manager

Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buying experience. Benjamin is 100% customer service driven when it comes to purchasing or servicing a car at Great Lakes Honda. He constantly trains with his Sales Team to ensure the customer’s needs come first. His main focus is to ensure each and every customer leaves happy and confident with their service or purchase. He enjoys working with a growing, young enthusiastic team who share equally in his passion for customer service done right. Through his experience, Benjamin is able to give a fair assessment of a customer’s trade-in value and is ready to back it up with factual evidence. He is completely transparent when it comes to ensuring the customer gets the best price for their trade-in. Come see Benjamin about any questions you may have in regards to the proper car-buying experience!Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buyin...Read MoreRead Less

Mario  Boschi
Mario Boschi
Sales Manager

Languages Spoken English Italian Mario has worked for Honda for 20 years. He first started as a Product Advisor and has worked his way up to the Sales Manager where his current position lies. He’s an expert at building personal relationships with the customers he sells vehicles too. Those customers always end up as friends, and it’s why he loves coming into work every day. Mario never has a bad day, he’s always the guy with a smile at Great Lakes Honda and he treats everyone just the same. He uses his numerous years of experience to ensure all of his customers leave happy and confident with a car that’s right for them. He works extremely hard to ensure all of the customer’s needs and wants are met and tries to make the buying experience easy for the customer. Mario is a Honda man through and through. He feels so confident about the Honda brand that every person in his family drives one (and so do most of his friends)! He’s excited to see Honda take such an aggressive stand point in the updates done to each model and can’t wait for the 2015 HR-V to arrive on the lot as well as the redesigned 2016 Pilot. Come see Mario if you’re looking for an easy-going car buying experience and if you want another friend too!Languages Spoken English Italian Mario has worked for Honda for 20 years. He first started as a Product Advisor and has worked his way up to the Sales Manager where his current position lies. He’s an expert at building personal relationships with the customers he sells vehicles too. Those customers always end up as friends, and it’s why ...Read MoreRead Less

Gordon  Ivorra
Gordon Ivorra
Financial Services Manager

Languages Spoken English French Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works to get you approved with any credit rating; good or bad. He’s always looking to get you the best interest rate possible and approved for the car (or power sports equipment) of your dreams! Gordon is constantly looking for new opportunities to make the car buying experience easier with Great Lakes Honda and maintains personal relationships with Insurance companies as well as with Honda Plus Extended Warranty and Honda Lease Guard to ensure your investment is protected from the beginning! Gordon’s extremely informative and willing to answer any questions you may have about your purchase, lease or financed vehicle or power sports equipment. He’s also familiar with processing “New to Canada” approvals and will help you organize all of the tools needed to drive off the lot. He invites everyone to book an appointment for a free consultation about obtaining an automotive loan. Gordon will work quickly and efficiently to ensure you drive off the lot as soon as possible. Contact Gordon today and he’ll get you approved!Languages Spoken English French Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with vari...Read MoreRead Less

Mike  Wheten
Mike Wheten
Service Manager

In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership for 7.5 years as an apprentice, technician and service advisor/assistant service manager. For the past seven years he has been managing a local automotive repair facility. When asked what he likes the most about working for Great Lakes Honda, he said “I like working here, it’s always a great feeling to go to work every day feeling proud about who you are, what you are doing and representing someone you are proud to work for.” Mike has always trained in the more challenging areas of auto repair. He was taught early in his career to never say “I can’t” or “I don’t know how to”, but to say “I will learn how to”. “There are many challenging aspects of this industry, but no more rewarding than solving customers concerns and completing the repairs on their vehicles to their satisfaction. Here at Great Lakes Honda he has the ability to be involved in all the concerns and repairs. As for the atmosphere at Great Lakes Honda and working in the new location, “The people I work with are amazing" said Mike. "Everyone here is supportive and shows a genuine love for what they are doing and who they work for. Honda is a great product and we have excellent people representing the name in Sault Ste. Marie.” The next time you’re at our new location, stop in and say hello to Mike. He is a knowledgeable Service Manager with many years of experience backing him up! He will be more than willing to answer any service questions you may have.In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership fo...Read MoreRead Less

Ryan McFarling
Ryan McFarling
Financial Services Manager

Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous potions in the finance industry. Ryan enjoys music and is a professional entertainer! He can play the guitar and harmonica and is also a huge Blue Jays fan! Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous potions in the finance industry. Ryan enjoys music and is a professional entertainer! He can pla...Read MoreRead Less

Benjamin  Cedolia
Benjamin Cedolia
General Sales Manager

Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buying experience. Benjamin is 100% customer service driven when it comes to purchasing or servicing a car at Great Lakes Honda. He constantly trains with his Sales Team to ensure the customer’s needs come first. His main focus is to ensure each and every customer leaves happy and confident with their service or purchase. He enjoys working with a growing, young enthusiastic team who share equally in his passion for customer service done right. Through his experience, Benjamin is able to give a fair assessment of a customer’s trade-in value and is ready to back it up with factual evidence. He is completely transparent when it comes to ensuring the customer gets the best price for their trade-in. Come see Benjamin about any questions you may have in regards to the proper car-buying experience!Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buyin...Read MoreRead Less

Mario  Boschi
Mario Boschi
Sales Manager

Languages Spoken English Italian Mario has worked for Honda for 20 years. He first started as a Product Advisor and has worked his way up to the Sales Manager where his current position lies. He’s an expert at building personal relationships with the customers he sells vehicles too. Those customers always end up as friends, and it’s why he loves coming into work every day. Mario never has a bad day, he’s always the guy with a smile at Great Lakes Honda and he treats everyone just the same. He uses his numerous years of experience to ensure all of his customers leave happy and confident with a car that’s right for them. He works extremely hard to ensure all of the customer’s needs and wants are met and tries to make the buying experience easy for the customer. Mario is a Honda man through and through. He feels so confident about the Honda brand that every person in his family drives one (and so do most of his friends)! He’s excited to see Honda take such an aggressive stand point in the updates done to each model and can’t wait for the 2015 HR-V to arrive on the lot as well as the redesigned 2016 Pilot. Come see Mario if you’re looking for an easy-going car buying experience and if you want another friend too!Languages Spoken English Italian Mario has worked for Honda for 20 years. He first started as a Product Advisor and has worked his way up to the Sales Manager where his current position lies. He’s an expert at building personal relationships with the customers he sells vehicles too. Those customers always end up as friends, and it’s why ...Read MoreRead Less

Frank  van Lith
Frank van Lith
Product Advisor

Frank has been a member of Great Lakes Honda since July 2010. He also worked with Esquire Honda since 2003. Frank’s vast knowledge of Honda Automotive Products is second to none. He very much enjoys the Honda CR-V and loves to take customers out on a Demo drive when the roads are bad. He believes the CR-V has the most to offer out of any other SUV and he is confident with its handling ability, smooth and comfortable ride and acceleration. Frank grew up in Europe and builds a fast relationship with those from different countries! Come see Frank today for any questions you may have about the Honda products.Frank has been a member of Great Lakes Honda since July 2010. He also worked with Esquire Honda since 2003. Frank’s vast knowledge of Honda Automotive Products is second to none. He very much enjoys the Honda CR-V and loves to take customers out on a Demo drive when the roads are bad. He believes the CR-V has the most to offer out of any other...Read MoreRead Less

John  Mullin
John Mullin
Product Advisor

John is the newest addition to our sales team at Great lakes Honda! His role as an Automotive Product Advisor perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business for 4 years now and enjoys every opportunity to meet new people and strike up conversations about anything from news, sports and of course vehicles. One thing that he appreciates most about the Honda brand is its innovation on a global scale and its focus on safety, technology and leaving a small environmental footprint. The first Honda vehicle that caught his eye, is the striking new 2016 Honda HR-V! The blend of sportiness and sophistication in this great compact, but spacious SUV, is second to none. The technology and the new Honda Sensing suite that is offered, shines through in this optional AWD crossover. That being said, he still loves the feel and power of the V6 Honda Accord. John has been a great fit here at Great Lakes Honda and loves the team environment that our new facility has to offer. He especially loves the “no games” and no pressure sales process at Great Lakes Honda as well as the cutting edge innovation and training that is offered. If you’re looking for someone to talk to while in for service or looking for your next vehicle, don’t hesitate to pop by his office and welcome him to our team!John is the newest addition to our sales team at Great lakes Honda! His role as an Automotive Product Advisor perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business for 4 years now and enjoys every opportunity to meet new...Read MoreRead Less

Meghan  Brazil
Meghan Brazil
Product Advisor

Meghan comes to us with many years of customer service know-how. She has worked in many client facing roles with experience in the medical, retail and hospitality sectors. Whatever the job, Meghan is always up for a challenge. You may also recognize her from her involvement in the sports community, where she plays soccer, hockey and lacrosse. When it comes to customer service, it is Meghan’s number one priority. She loves to capitalize on any opportunity to learn something new. Her outgoing personality shines when it comes to building relationships with customers, and she is always looking to meet new people.Meghan comes to us with many years of customer service know-how. She has worked in many client facing roles with experience in the medical, retail and hospitality sectors. Whatever the job, Meghan is always up for a challenge. You may also recognize her from her involvement in the sports community, where she plays soccer, hockey and lacrosse. When ...Read MoreRead Less

Gordon  Ivorra
Gordon Ivorra
Financial Services Manager

Languages Spoken English French Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works to get you approved with any credit rating; good or bad. He’s always looking to get you the best interest rate possible and approved for the car (or power sports equipment) of your dreams! Gordon is constantly looking for new opportunities to make the car buying experience easier with Great Lakes Honda and maintains personal relationships with Insurance companies as well as with Honda Plus Extended Warranty and Honda Lease Guard to ensure your investment is protected from the beginning! Gordon’s extremely informative and willing to answer any questions you may have about your purchase, lease or financed vehicle or power sports equipment. He’s also familiar with processing “New to Canada” approvals and will help you organize all of the tools needed to drive off the lot. He invites everyone to book an appointment for a free consultation about obtaining an automotive loan. Gordon will work quickly and efficiently to ensure you drive off the lot as soon as possible. Contact Gordon today and he’ll get you approved!Languages Spoken English French Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with vari...Read MoreRead Less

Ryan McFarling
Ryan McFarling
Financial Services Manager

Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous potions in the finance industry. Ryan enjoys music and is a professional entertainer! He can play the guitar and harmonica and is also a huge Blue Jays fan! Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous potions in the finance industry. Ryan enjoys music and is a professional entertainer! He can pla...Read MoreRead Less

Mike  Wheten
Mike Wheten
Service Manager

In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership for 7.5 years as an apprentice, technician and service advisor/assistant service manager. For the past seven years he has been managing a local automotive repair facility. When asked what he likes the most about working for Great Lakes Honda, he said “I like working here, it’s always a great feeling to go to work every day feeling proud about who you are, what you are doing and representing someone you are proud to work for.” Mike has always trained in the more challenging areas of auto repair. He was taught early in his career to never say “I can’t” or “I don’t know how to”, but to say “I will learn how to”. “There are many challenging aspects of this industry, but no more rewarding than solving customers concerns and completing the repairs on their vehicles to their satisfaction. Here at Great Lakes Honda he has the ability to be involved in all the concerns and repairs. As for the atmosphere at Great Lakes Honda and working in the new location, “The people I work with are amazing" said Mike. "Everyone here is supportive and shows a genuine love for what they are doing and who they work for. Honda is a great product and we have excellent people representing the name in Sault Ste. Marie.” The next time you’re at our new location, stop in and say hello to Mike. He is a knowledgeable Service Manager with many years of experience backing him up! He will be more than willing to answer any service questions you may have.In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership fo...Read MoreRead Less

Siobhan    Michaud
Siobhan Michaud
Automotive Service Appointment Coordinator

Siobhan is one of our newest team members in the Automotive Service Department. She brings a strong background in customer service and a willingness to learn new things. She has spent the last 9 years working in the customer service industry and has a very strong focus on customer satisfaction. Siobhan is a firm believer in the difference between "try" and "triumph" is just a little "umph". At the end of the day she wants to make sure your automotive needs are met and enjoys going the extra mile for her customers.Siobhan is one of our newest team members in the Automotive Service Department. She brings a strong background in customer service and a willingness to learn new things. She has spent the last 9 years working in the customer service industry and has a very strong focus on customer satisfaction. Siobhan is a firm believer in the difference between "...Read MoreRead Less

Lindsay Coutu
Lindsay Coutu
Service Advisor

Lindsay has 3.5 years experience in the automotive and industrial pulp and paper industry! She strives to elevate the customer experience and always likes to make sure our customer's needs are being met. Lindsay is a very outgoing personality and enjoys meeting new customers on a daily basis! Her hobbies outside of work include; riding & looking after her 2 horses, keeping busy with 4 children & being outdoors! Lindsay has 3.5 years experience in the automotive and industrial pulp and paper industry! She strives to elevate the customer experience and always likes to make sure our customer's needs are being met. Lindsay is a very outgoing personality and enjoys meeting new customers on a daily basis! Her hobbies outside of work include; riding & looking af...Read MoreRead Less

Art  House
Art House
Lead Technician

Art has been a licensed tech since 1987 & is very thorough at his job! He was Honda Canada's Technician of the Year for 2 years and top 10 in the last 10 years. Art's main goal is ALWAYS to satisfy the customer; he treats all of the cars like they're his own. On his off time, Art likes to spend time with his wife & family - they frequently take boat trips & goes camping in the summer months! Art is an avid snowmobiler & dirt bike rider. A not so well-known fact about Art is that he also raced in motorcross competitions for years! Art has been a licensed tech since 1987 & is very thorough at his job! He was Honda Canada's Technician of the Year for 2 years and top 10 in the last 10 years. Art's main goal is ALWAYS to satisfy the customer; he treats all of the cars like they're his own. On his off time, Art likes to spend time with his wife & family - they frequently take bo...Read MoreRead Less

Shaun   Coudert
Shaun Coudert
Technician

Shaun has been an automotive technician since 2004 & is a Sault College graduate from the first course of Auto tech and Service Management! Shaun really enjoys fixing cars and diagnosing problems & his passions include; classic cars, hunting and fishing!

Mike  Springbett
Mike Springbett
Technician

Mike has been an automotive technician since 1990 & was a graduate of Sault College. Mike relocated to Southern Ontario where he worked at Acura and Barrie Honda! He moved back to the Sault in 2014 and enjoys the challenge of fixing and diagnosing vehicles. Mike enjoys working on home improvement projects and also participating closely in his church. Mike has been an automotive technician since 1990 & was a graduate of Sault College. Mike relocated to Southern Ontario where he worked at Acura and Barrie Honda! He moved back to the Sault in 2014 and enjoys the challenge of fixing and diagnosing vehicles. Mike enjoys working on home improvement projects and also participating closely in his churc...Read MoreRead Less

Joe  Deslauriers
Joe Deslauriers
Technician

Joe has worked for Great Lakes Honda since 2012 while he was in school and finishing his apprenticeship. Joe recently became a licensed automotive technician in 2016. Joe enjoys a challenge and finds satisfaction after solving a difficult problem. Joe really enjoys the working environment here at Great Lakes Honda. His hobbies include; helping out on his families farm & building products from scratch like; a drone & a 3D printing machine! Joe has worked for Great Lakes Honda since 2012 while he was in school and finishing his apprenticeship. Joe recently became a licensed automotive technician in 2016. Joe enjoys a challenge and finds satisfaction after solving a difficult problem. Joe really enjoys the working environment here at Great Lakes Honda. His hobbies include; helping out ...Read MoreRead Less

Marty  DiGasparro
Marty DiGasparro
Detailing Tech

Marty is our self-taught detailer who previously worked in the pulp & paper industry before starting with Honda! Marty is very detail oriented and is extremely thorough about the small details of his job! Marty likes the sense of accomplishment after completing a detail and the vehicles are spotless. Marty likes to hang out after work by splitting wood and watching his favorite hockey team, the Detroit Redwings! Marty is our self-taught detailer who previously worked in the pulp & paper industry before starting with Honda! Marty is very detail oriented and is extremely thorough about the small details of his job! Marty likes the sense of accomplishment after completing a detail and the vehicles are spotless. Marty likes to hang out after work by splitting ...Read MoreRead Less

Ian  Lanteigne
Ian Lanteigne
Automotive Detailer

Ian started in the automotive industry sweeping floors in a local collision shop at the age of 13, he was quickly promoted to shop manager at the age of 16. After obtaining his collision damage repair certificate from Canadore College he then opened up his own detailing shop, The Wax Shop Auto Spa Co., in 2009 after detailing cars out of his father’s garage for a few years. His business grew to include 8 employees and was housed in a 5000 sq. foot facility. Due to the success of his business, his team was detailing on average 16 vehicles a day. Ian joins the Honda team with over 19 years of detailing experience and his quality of work is a direct reflection of his knowledge and experience. Ian enjoys doing what he loves and as he states “I’m the best at what I do, and I’m proud of what I do thanks to the customers who appreciate the attention I pay to the little details.” Thanks to Ian’s guidance we’ve improved our detailing packages and invite our customers to have a look at the different packages we offer here or download the PDF here.Ian started in the automotive industry sweeping floors in a local collision shop at the age of 13, he was quickly promoted to shop manager at the age of 16. After obtaining his collision damage repair certificate from Canadore College he then opened up his own detailing shop, The Wax Shop Auto Spa Co., in 2009 after detailing cars out of his father...Read MoreRead Less

Jordan   Rains
Jordan Rains
Wash Tech

Jordan has been working for Great Lakes Honda since early 2016 & does a great job washing cars. Jordan enjoys the hustle and bustle of his job & that there is never a dull moment. Jordan also likes music and singing- he is a choir singer and leader at his church.

Peter  Ostertag
Peter Ostertag
Shuttle Driver

Peter has been a shuttle driver with Great Lakes Honda for a few years! He enjoys meeting new customers, is very personable & is always on time! Peter enjoys spending the summer months on his boat with friends & taking off to Florida in the winter months!

Art Vitale
Art Vitale
Shuttle Driver

Gus  Bernardo
Gus Bernardo
Parts Lead

Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few Honda vehicles of his own. He’s the man you want to see when shopping around for tires in Sault Ste. Marie. He can recommend a wide variety of tires based on your needs and wants!Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few H...Read MoreRead Less

Carl  Shoup
Carl Shoup
Small Engine Service Advisor

Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were looking for. Carl has personally used, worked on and is more than capable of repairing his own Honda products. It’s through this experience you can be confident he’ll be able to get you the right part, and service your machine correctly the first time. If you’re looking for small engine service advice or just want a good laugh, come have a chat with Carl at the parts counter!Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were l...Read MoreRead Less

Louisanna   Peres
Louisanna Peres
Delivery Coordinator & Warranty Administrator

Louisanna has been with Great Lakes Honda for many years and recently switched positions from Parts Manager. She enjoys facing a challenge head on & is very productive in her work. Lousianna loves to spend time with her children & on at her camp on her off time!

Cerise  Carter
Cerise Carter
Receptionist

Cerise started off her career by working at a car dealership in southern Ontario and her first role was answering phones and completing office work for the dealership. She then went on to work in the customer service industry for many years until the opportunity to get back to her love of cars arose at Great Lakes Honda & she jumped on it! Cerise was an active member of the Toronto Civic Club and spent many weekends among cars at shows and competitions in her youth! Next time you’re in the dealership make sure to stop by the front desk and say hello!Cerise started off her career by working at a car dealership in southern Ontario and her first role was answering phones and completing office work for the dealership. She then went on to work in the customer service industry for many years until the opportunity to get back to her love of cars arose at Great Lakes Honda & she jumped on it! Cerise w...Read MoreRead Less

Victoria  Codlin
Victoria Codlin
Part-Time Receptionist

Victoria started in May of 2014 with Great Lakes Honda as a part-time Receptionist. Victoria is known as the “Ultimate Floater”. She is eager to learn more about her positions and is proud of her ability to learn quickly. Victoria is a multi-tasker with an eye for accuracy. Whether it’s helping with Automotive and Small Engine Parts or answering phones up front, she’s ready for it! Her positive attitude and genuine personality will always greet you at the door or on the phone! Her informative nature and excellent customer service skills are sure to leave you feeling confident with your purchase and your visit to Great Lakes Honda. Stop by & say "Hello" to Victoria today!Victoria started in May of 2014 with Great Lakes Honda as a part-time Receptionist. Victoria is known as the “Ultimate Floater”. She is eager to learn more about her positions and is proud of her ability to learn quickly. Victoria is a multi-tasker with an eye for accuracy. Whether it’s helping with Automotive and Small Engine Parts or ans...Read MoreRead Less

Shayna    Gilbert
Shayna Gilbert
Marketing and Communication Specialist

Shayna joined the team in 2013 & enjoys the fast-paced environment in the automotive industry. She enjoys the challenges as well as how quickly the industry can change and shift. On her off time she enjoys spending time with her family, fishing & camping!

Cassie Amond
Cassie Amond
Graphic Designer & Web Delevoper

Cassie is one of the newer members of the Great Lakes Honda team and has a true passion for her work. Cassie enjoys the work environment & collaborating as a team. On her time off she enjoys playing with her dog Maverick & going camping with her loved ones!

Vivan  McCaig
Vivan McCaig
Controller

Vivian came from the automotive retail industry but did take a break to work for a few years in the oil distribution industry. Vivian enjoys the fast pace of the automobile business & that there is never a dull moment. She also enjoys the progressive environment of Great Lakes Honda. Vivian finds herself learning new things daily! Vivian likes to escape to camp int the summer and get away to warm sunny destinations when she can! Vivian came from the automotive retail industry but did take a break to work for a few years in the oil distribution industry. Vivian enjoys the fast pace of the automobile business & that there is never a dull moment. She also enjoys the progressive environment of Great Lakes Honda. Vivian finds herself learning new things daily! Vivian likes to e...Read MoreRead Less

Teresa   Michel
Teresa Michel
Book Keeper

Teresa came from 32 years of experience working in a hospital environment. She joined the team in 2013 & really enjoys the challenges her position presents. Teresa is meticulous with numbers and likes working in a team environment! On her off-time she enjoys; boating, camping & golfing with her husband and family!

Alex  Lemay
Alex Lemay
Power Sports Specialist

Languages Spoken English French Alex has been working for Great Lakes Honda since the fall of 2012. He was recently rated the #2 Power Sports Sales Associate in all of Canada. Alex uses his experience and product reviews to explain the differences between products, Honda vs. competitors. He has grown up riding Honda ATVs and dirtbikes and using the wide range of Honda Products including, generators, lawn mowers, snow blowers and more. For knowledge, experience and great advice contact Alex who will ensure you are confident when making your purchase decision.Languages Spoken English French Alex has been working for Great Lakes Honda since the fall of 2012. He was recently rated the #2 Power Sports Sales Associate in all of Canada. Alex uses his experience and product reviews to explain the differences between products, Honda vs. competitors. He has grown up riding Honda ATVs and dirtbikes and us...Read MoreRead Less

Jacob  Frayling
Jacob Frayling
Power Sports Product Advisor

Jake has impressed everyone with his dedication and excellent work ethic! He started with Great Lakes Honda as a wash-boy in February 2013 and was promoted to detailer/ lot attendant not long after. He was recently promoted again to his current position as a Small Engine and Power Sport Product Advisor. He is actively training with Alex (Power Sport Specialist) to learn as much as he can in his new position. Jake is passionate about the Honda brand and he is constantly researching Honda products as well as the competitor brand products to familiarize himself with the pros and cons of each to better himself as a Honda Product Advisor. He uses past personal experiences when discussing the wide variety of different Honda products and how you can benefit from using them as well. Jake is a fast-learner and retains information instantly. He’s a fresh face in the Power Sport Showroom and is very knowledgeable about all Honda Power Equipment. Come by and say Hello to our new Power Sport Product Advisor!Jake has impressed everyone with his dedication and excellent work ethic! He started with Great Lakes Honda as a wash-boy in February 2013 and was promoted to detailer/ lot attendant not long after. He was recently promoted again to his current position as a Small Engine and Power Sport Product Advisor. He is actively training with Alex (Power Spor...Read MoreRead Less

Carl  Shoup
Carl Shoup
Small Engine Service Advisor

Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were looking for. Carl has personally used, worked on and is more than capable of repairing his own Honda products. It’s through this experience you can be confident he’ll be able to get you the right part, and service your machine correctly the first time. If you’re looking for small engine service advice or just want a good laugh, come have a chat with Carl at the parts counter!Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were l...Read MoreRead Less

Luke Trepasso
Luke Trepasso
Motorcycle Technician

Luke has been a motorcycle technician since 1997 & enjoys working on all makes and models of motorcycles as well as ATVs, Side by Sides & more! He is a perfectionist when it comes to fixing bikes and is very proud to provide the best service and experience. Luke loves to fish, hunt and go to warm destinations in the winter when he's not at Honda! Luke has been a motorcycle technician since 1997 & enjoys working on all makes and models of motorcycles as well as ATVs, Side by Sides & more! He is a perfectionist when it comes to fixing bikes and is very proud to provide the best service and experience. Luke loves to fish, hunt and go to warm destinations in the winter when he's not at Honda! ...Read MoreRead Less

Bob   Adams
Bob Adams
Licensed Motorcycle & Small Engine Technician

Bob has been around for over 35 years & is an extremely skilled motorcycle technician. He enjoys using his knowledge to diagnose & help fix issues for our customers!

Josh  Fessl
Josh Fessl
Motorcycle Apprentice

Josh is our newest motorcycle apprentice & has already completed part 1 of his apprenticeship. Josh is looking forward to completing part 2 in the near future. Before working at Great Lakes Honda, Josh was a Mac Tool rep for 2.5 years prior he is also is still in the Military. Josh enjoys being outdoors and keeping busy with his young daughter!

Robert   Derose
Robert Derose
Small Engine Technician

Aka. "Berto" has been a small engine technician since 2010. Berto has experience in working with different makes & models of all small engines and marine engines! Berto enjoys having a good time at work and his motto is “have fun and get stuff done”. When Berto is off the job he loves to fish, hunt and help with his parents hobby farm! Berto also supplies the team here with farm fresh eggs from time to time! Aka. "Berto" has been a small engine technician since 2010. Berto has experience in working with different makes & models of all small engines and marine engines! Berto enjoys having a good time at work and his motto is “have fun and get stuff done”. When Berto is off the job he loves to fish, hunt and help with his parents hobby farm! Berto al...Read MoreRead Less