Meet our Team

Meet our Great Lakes Honda team

Francine  Floreani
Francine Floreani
Dealer Principal/General Manager

Since her beginning in the car business at the small dealership on Great Northern Road to the new, large and modern present location, Francine has brought on a new spin to the car buying experience for her customers. Being the only female car dealer in a normally male-dominated business, she knows exactly what it’s like to overcome challenges.

Francine started her business career in her husband’s orthodontic practice as the office manager and acquired over 20 years of management and customer service. When the opportunity presented itself for her to run the local Honda dealership, she jumped in with enthusiasm. Whether buying braces for your kids or buying a new car, she saw this opportunity as a way of making people smile!

Bringing her excellent skills of customer service along with her values on transparency and community involvement, she has proven that customers are indeed appreciative of how they are treated when they are looking at buying a car. She is always delighted to meet new customers and greet returning ones as part of our Great Lakes Honda family.
Since her beginning in the car business at the small dealership on Great Northern Road to the new, large and modern present location, Francine has brought on a new spin to the car buying experience for her customers. Being the only female car dealer in a normally male-dominated business, she knows exactly what it’s like to overcome challenges. ...Read MoreRead Less

Benjamin  Cedolia
Benjamin Cedolia
General Sales Manager

Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buying experience.

Benjamin is 100% customer service driven when it comes to purchasing or servicing a car at Great Lakes Honda. He constantly trains with his Sales Team to ensure the customer’s needs come first. His main focus is to ensure each and every customer leaves happy and confident with their service or purchase. He enjoys working with a growing, young enthusiastic team who share equally in his passion for customer service done right.

Through his experience, Benjamin is able to give a fair assessment of a customer’s trade-in value and is ready to back it up with factual evidence. He is completely transparent when it comes to ensuring the customer gets the best price for their trade-in.

Come see Benjamin about any questions you may have in regards to the proper car-buying experience!
Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buyin...Read MoreRead Less

John  Mullin
John Mullin
Used Car Manager

John is the newest addition to our Management team at Great lakes Honda! His recently got promoted from his role as an Automotive Product Advisor. This new position perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business for 8 years now and enjoys every opportunity to meet new people and strike up conversations about anything from news, sports and of course vehicles. One thing that he appreciates most about the Honda brand is its innovation on a global scale and its focus on safety, technology and leaving a small environmental footprint.

John has been a great fit here at Great Lakes Honda and loves the team environment that our facility has to offer. He especially loves the “no games” and no pressure sales process at Great Lakes Honda as well as the cutting edge innovation and training that is offered. If you’re looking for someone to talk to while in for service or looking for your next used vehicle, don’t hesitate to pop into his office!
John is the newest addition to our Management team at Great lakes Honda! His recently got promoted from his role as an Automotive Product Advisor. This new position perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business f...Read MoreRead Less

Gordon  Ivorra
Gordon Ivorra
Financial Services Manager

Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works to get you approved with any credit rating; good or bad. He’s always looking to get you the best interest rate possible and approved for the car (or power sports equipment) of your dreams!

Gordon is constantly looking for new opportunities to make the car buying experience easier with Great Lakes Honda and maintains personal relationships with Insurance companies as well as with Honda Plus Extended Warranty and Honda Lease Guard to ensure your investment is protected from the beginning!

Gordon’s extremely informative and willing to answer any questions you may have about your purchase, lease or financed vehicle or power sports equipment. He’s also familiar with processing “New to Canada” approvals and will help you organize all of the tools needed to drive off the lot. He invites everyone to book an appointment for a free consultation about obtaining an automotive loan. Gordon will work quickly and efficiently to ensure you drive off the lot as soon as possible. Contact Gordon today and he’ll get you approved!

Languages spoken: English, French.
Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works ...Read MoreRead Less

Ryan McFarling
Ryan McFarling
Financial Services Manager

Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous positions in the finance industry. Ryan enjoys music and is a professional entertainer! He can play the guitar and harmonica and is also a huge Blue Jays fan! Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous positions in the finance industry. Ryan enjoys music and is a professional entertainer! He can p...Read MoreRead Less

Mike  Wheten
Mike Wheten
Service Manager

In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership for 7.5 years as an apprentice, technician and service advisor/assistant service manager. For the past seven years he has been managing a local automotive repair facility.

When asked what he likes the most about working for Great Lakes Honda, he said “I like working here, it’s always a great feeling to go to work every day feeling proud about who you are, what you are doing and representing someone you are proud to work for.”

Mike has always trained in the more challenging areas of auto repair. He was taught early in his career to never say “I can’t” or “I don’t know how to”, but to say “I will learn how to”. “There are many challenging aspects of this industry, but no more rewarding than solving customers concerns and completing the repairs on their vehicles to their satisfaction. Here at Great Lakes Honda he has the ability to be involved in all the concerns and repairs. As for the atmosphere at Great Lakes Honda and working in the new location, “The people I work with are amazing" said Mike. "Everyone here is supportive and shows a genuine love for what they are doing and who they work for. Honda is a great product and we have excellent people representing the name in Sault Ste. Marie.”

The next time you’re at our new location, stop in and say hello to Mike. He is a knowledgeable Service Manager with many years of experience backing him up! He will be more than willing to answer any service questions you may have.
In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership fo...Read MoreRead Less

Gus  Bernardo
Gus Bernardo
Parts Manager

Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few Honda vehicles of his own.

He’s the man you want to see when shopping around for tires in Sault Ste. Marie. He can recommend a wide variety of tires based on your needs and wants!
Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few H...Read MoreRead Less

Benjamin  Cedolia
Benjamin Cedolia
General Sales Manager

Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buying experience.

Benjamin is 100% customer service driven when it comes to purchasing or servicing a car at Great Lakes Honda. He constantly trains with his Sales Team to ensure the customer’s needs come first. His main focus is to ensure each and every customer leaves happy and confident with their service or purchase. He enjoys working with a growing, young enthusiastic team who share equally in his passion for customer service done right.

Through his experience, Benjamin is able to give a fair assessment of a customer’s trade-in value and is ready to back it up with factual evidence. He is completely transparent when it comes to ensuring the customer gets the best price for their trade-in.

Come see Benjamin about any questions you may have in regards to the proper car-buying experience!
Benjamin has worked for Honda since 2006. He started as a Product Advisor and worked his way up to his current position as General Sales Manager; which he’s held since 2013. Benjamin is known for his informative, entertaining and personable attitude. He is a strong believer in the Honda Product and is extremely well-versed in the proper car buyin...Read MoreRead Less

John  Mullin
John Mullin
Used Car Manager

John is the newest addition to our Management team at Great lakes Honda! His recently got promoted from his role as an Automotive Product Advisor. This new position perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business for 8 years now and enjoys every opportunity to meet new people and strike up conversations about anything from news, sports and of course vehicles. One thing that he appreciates most about the Honda brand is its innovation on a global scale and its focus on safety, technology and leaving a small environmental footprint.

John has been a great fit here at Great Lakes Honda and loves the team environment that our facility has to offer. He especially loves the “no games” and no pressure sales process at Great Lakes Honda as well as the cutting edge innovation and training that is offered. If you’re looking for someone to talk to while in for service or looking for your next used vehicle, don’t hesitate to pop into his office!
John is the newest addition to our Management team at Great lakes Honda! His recently got promoted from his role as an Automotive Product Advisor. This new position perfectly fits his great, fun-loving attitude and personality. His knowledge, humor and charisma definitely adds some excitement within our showroom. John has been in the car business f...Read MoreRead Less

Gordon  Ivorra
Gordon Ivorra
Financial Services Manager

Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works to get you approved with any credit rating; good or bad. He’s always looking to get you the best interest rate possible and approved for the car (or power sports equipment) of your dreams!

Gordon is constantly looking for new opportunities to make the car buying experience easier with Great Lakes Honda and maintains personal relationships with Insurance companies as well as with Honda Plus Extended Warranty and Honda Lease Guard to ensure your investment is protected from the beginning!

Gordon’s extremely informative and willing to answer any questions you may have about your purchase, lease or financed vehicle or power sports equipment. He’s also familiar with processing “New to Canada” approvals and will help you organize all of the tools needed to drive off the lot. He invites everyone to book an appointment for a free consultation about obtaining an automotive loan. Gordon will work quickly and efficiently to ensure you drive off the lot as soon as possible. Contact Gordon today and he’ll get you approved!

Languages spoken: English, French.
Gordon has been in the automotive industry for over 7 years and has worked as a Financial Services Manager for 5. His role in the dealership is to ensure all automotive loan applications are approved and done correctly when purchasing a vehicle. He does this by utilizing the close relationships built with various local and national banks. He works ...Read MoreRead Less

Ryan McFarling
Ryan McFarling
Financial Services Manager

Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous positions in the finance industry. Ryan enjoys music and is a professional entertainer! He can play the guitar and harmonica and is also a huge Blue Jays fan! Ryan is our newest team member & comes from a very qualified finance background-over 10 years of experience! He likes to work extra hard on helping customers get finance approval and finds his position at Great Lakes Honda "refreshing" from his previous positions in the finance industry. Ryan enjoys music and is a professional entertainer! He can p...Read MoreRead Less

Frank  van Lith
Frank van Lith
Product Advisor

Frank has been a member of Great Lakes Honda since July 2010. He also worked with Esquire Honda since 2003. Frank’s vast knowledge of Honda Automotive Products is second to none. He very much enjoys the Honda CR-V and loves to take customers out on a Demo drive when the roads are bad.

He believes the CR-V has the most to offer out of any other SUV and he is confident with its handling ability, smooth and comfortable ride and acceleration. Frank grew up in Europe and builds a fast relationship with those from different countries!

Come see Frank today for any questions you may have about the Honda products.
Frank has been a member of Great Lakes Honda since July 2010. He also worked with Esquire Honda since 2003. Frank’s vast knowledge of Honda Automotive Products is second to none. He very much enjoys the Honda CR-V and loves to take customers out on a Demo drive when the roads are bad.

He believes the CR-V has the most to offer out of
...Read MoreRead Less

Meghan  Brazil
Meghan Brazil
Product Advisor

Meghan comes to us with many years of customer service know-how. She has worked in many client facing roles with experience in the medical, retail and hospitality sectors. Whatever the job, Meghan is always up for a challenge. You may also recognize her from her involvement in the sports community, where she plays soccer, hockey and lacrosse. When it comes to customer service, it is Meghan’s number one priority. She loves to capitalize on any opportunity to learn something new. Her outgoing personality shines when it comes to building relationships with customers, and she is always looking to meet new people.Meghan comes to us with many years of customer service know-how. She has worked in many client facing roles with experience in the medical, retail and hospitality sectors. Whatever the job, Meghan is always up for a challenge. You may also recognize her from her involvement in the sports community, where she plays soccer, hockey and lacrosse. When ...Read MoreRead Less

Frank DeMarco
Frank DeMarco
Product Advisor

Frank joins our team with over 10 years of sales experience! Frank loves to share a laugh with you and is always energetic and fun. As a Sault native, he’s a huge fan of hockey and is into collecting vinyl records. Frank really enjoys the family-friendly environment at Great Lakes Honda and is here for the long term. He enjoys working with a group of similar, like-minded individuals and is excited to get his career off the ground with Great Lakes Honda. Frank enjoys spending time with his wife and two beautiful daughters during his downtime!Frank joins our team with over 10 years of sales experience! Frank loves to share a laugh with you and is always energetic and fun. As a Sault native, he’s a huge fan of hockey and is into collecting vinyl records. Frank really enjoys the family-friendly environment at Great Lakes Honda and is here for the long term. He enjoys working with a grou...Read MoreRead Less

Zack Maahs
Zack Maahs
Product Advisor

Zack is the newest addition to the sales team at Great Lakes Honda. He joins our team with 5 years of experience in the auto industry. Zack enjoys his career in sales because of the memorable experience he makes for his customers. The Joy comes from the expression on his customer's faces when they get behind the wheel of their new vehicle. Zack says that he’s proud to be a part of the Great Lakes Honda because he’s a part of an incredibly caring, honest, passionate, community driven team.

Zack’s hobbies and interests can be summed up as a passion for the world’s coral reefs. The preservation and restoration of our delicate coral reefs that are slowly leaving us year after year is very important. He is a captive reef keeper who supports, captive bred fish and Aquacultured coral farming which takes away from the impact that traditional wild coral farming and fish catching has on the reef environment.
Zack is the newest addition to the sales team at Great Lakes Honda. He joins our team with 5 years of experience in the auto industry. Zack enjoys his career in sales because of the memorable experience he makes for his customers. The Joy comes from the expression on his customer's faces when they get behind the wheel of their new vehicle. Zack say...Read MoreRead Less

Mike  Wheten
Mike Wheten
Service Manager

In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership for 7.5 years as an apprentice, technician and service advisor/assistant service manager. For the past seven years he has been managing a local automotive repair facility.

When asked what he likes the most about working for Great Lakes Honda, he said “I like working here, it’s always a great feeling to go to work every day feeling proud about who you are, what you are doing and representing someone you are proud to work for.”

Mike has always trained in the more challenging areas of auto repair. He was taught early in his career to never say “I can’t” or “I don’t know how to”, but to say “I will learn how to”. “There are many challenging aspects of this industry, but no more rewarding than solving customers concerns and completing the repairs on their vehicles to their satisfaction. Here at Great Lakes Honda he has the ability to be involved in all the concerns and repairs. As for the atmosphere at Great Lakes Honda and working in the new location, “The people I work with are amazing" said Mike. "Everyone here is supportive and shows a genuine love for what they are doing and who they work for. Honda is a great product and we have excellent people representing the name in Sault Ste. Marie.”

The next time you’re at our new location, stop in and say hello to Mike. He is a knowledgeable Service Manager with many years of experience backing him up! He will be more than willing to answer any service questions you may have.
In total, Mike has 29 years of experience in this industry. He started out as an apprentice, doing his first year of schooling and working as an apprentice/ service advisor. He finished his 4 year apprenticeship, specializing in transmission overhaul and diagnosis and electrical/emission diagnosis. He’s also worked for an automotive dealership fo...Read MoreRead Less

Siobhan    Michaud
Siobhan Michaud
Service Advisor

Siobhan is one of our newest team members in the Automotive Service Department. She brings a strong background in customer service and a willingness to learn new things. She has spent the last 9 years working in the customer service industry and has a very strong focus on customer satisfaction. Siobhan is a firm believer in the difference between "try" and "triumph" is just a little "umph". At the end of the day she wants to make sure your automotive needs are met and enjoys going the extra mile for her customers.Siobhan is one of our newest team members in the Automotive Service Department. She brings a strong background in customer service and a willingness to learn new things. She has spent the last 9 years working in the customer service industry and has a very strong focus on customer satisfaction. Siobhan is a firm believer in the difference between "...Read MoreRead Less

Lindsay Coutu
Lindsay Coutu
Service Advisor

Lindsay has 3.5 years experience in the automotive and industrial pulp and paper industry! She strives to elevate the customer experience and always likes to make sure our customer's needs are being met. Lindsay is a very outgoing personality and enjoys meeting new customers on a daily basis! Her hobbies outside of work include; riding & looking after her 2 horses, keeping busy with 4 children & being outdoors! Lindsay has 3.5 years experience in the automotive and industrial pulp and paper industry! She strives to elevate the customer experience and always likes to make sure our customer's needs are being met. Lindsay is a very outgoing personality and enjoys meeting new customers on a daily basis! Her hobbies outside of work include; riding & looking af...Read MoreRead Less

Michelle Barton
Michelle Barton
Service Advisor

Michelle is the newest addition to our service team! She comes to us with over 20 years of experience in the automotive industry and we're excited to have her as a member of our team. Her responsibilities will be to book service appointments and welcome our customers when they pull in the service drive-thru!  Make sure to say hello to Michelle the next time you're in for service!Michelle is the newest addition to our service team! She comes to us with over 20 years of experience in the automotive industry and we're excited to have her as a member of our team. Her responsibilities will be to book service appointments and welcome our customers when they pull in the service drive-thru!  Make sure to say hello to Michelle ...Read MoreRead Less

Art  House
Art House
Lead Technician

Art has been a licensed tech since 1987 & is very thorough at his job! He was Honda Canada's Technician of the Year for 2 years and top 10 in the last 10 years. Art's main goal is ALWAYS to satisfy the customer; he treats all of the cars like they're his own. On his off time, Art likes to spend time with his wife & family - they frequently take boat trips and go camping in the summer months! Art is an avid snowmobiler & dirt bike rider. A not so well-known fact about Art is that he also raced in motorcross competitions for years! Art has been a licensed tech since 1987 & is very thorough at his job! He was Honda Canada's Technician of the Year for 2 years and top 10 in the last 10 years. Art's main goal is ALWAYS to satisfy the customer; he treats all of the cars like they're his own. On his off time, Art likes to spend time with his wife & family - they frequently take bo...Read MoreRead Less

Shaun   Coudert
Shaun Coudert
Automotive Technician

Shaun has been an automotive technician since 2004 & is a Sault College graduate from the first course of Auto tech and Service Management! Shaun really enjoys fixing cars and diagnosing problems & his passions include; classic cars, hunting and fishing!

Mike  Springbett
Mike Springbett
Automotive Technician

Mike has been an automotive technician since 1990 & was a graduate of Sault College. Mike relocated to Southern Ontario where he worked at Acura and Barrie Honda! He moved back to the Sault in 2014 and enjoys the challenge of fixing and diagnosing vehicles. Mike enjoys working on home improvement projects and also participating closely in his church. Mike has been an automotive technician since 1990 & was a graduate of Sault College. Mike relocated to Southern Ontario where he worked at Acura and Barrie Honda! He moved back to the Sault in 2014 and enjoys the challenge of fixing and diagnosing vehicles. Mike enjoys working on home improvement projects and also participating closely in his churc...Read MoreRead Less

Joe  Deslauriers
Joe Deslauriers
Automotive Technician

Joe has worked for Great Lakes Honda since 2012 while he was in school and finishing his apprenticeship. Joe recently became a licensed automotive technician in 2016. He enjoys a challenge and finds satisfaction after solving a difficult problem and he really enjoys the working environment here at Great Lakes Honda. His hobbies include; helping out on his families farm & building products from scratch like; a drone & a 3D printing machine! Joe has worked for Great Lakes Honda since 2012 while he was in school and finishing his apprenticeship. Joe recently became a licensed automotive technician in 2016. He enjoys a challenge and finds satisfaction after solving a difficult problem and he really enjoys the working environment here at Great Lakes Honda. His hobbies include; helping out...Read MoreRead Less

Terry Heidt
Terry Heidt
Automotive Apprentice

Terry is one of the newer team members at Great Lakes Honda, joining us in late 2017. Terry comes to Great Lakes Honda with an extensive background in the automotive industry, where he provided preventative maintenance for 10 years and is currently working towards obtaining his certification through Great Lakes Honda. He likes that everyone at Great Lakes Honda is easy to get along with and says that it's a fun environment, yet structured firmly for efficiency. When he's not working, Terry enjoys playing sports, listening to music and spending a lot of time outdoors. Terry is one of the newer team members at Great Lakes Honda, joining us in late 2017. Terry comes to Great Lakes Honda with an extensive background in the automotive industry, where he provided preventative maintenance for 10 years and is currently working towards obtaining his certification through Great Lakes Honda. He likes that everyone at ...Read MoreRead Less

  • No contact details at this time
Eric Sylvestre
Eric Sylvestre
Automotive Technician

Eric has been working at Great Lakes Honda since April 2017. He graduated from Sault College, with a semester spent at Georgian College. Eric has 7 years of experience in the auto body industry. Eric loves the great work environment here at Great Lakes Honda. He says that the team here is excellent, knowledgeable, hard-working and passionate about what they do! When he’s not at Great Lakes Honda, Eric enjoys the outdoors, spending much of his time at camp with his family!Eric has been working at Great Lakes Honda since April 2017. He graduated from Sault College, with a semester spent at Georgian College. Eric has 7 years of experience in the auto body industry. Eric loves the great work environment here at Great Lakes Honda. He says that the team here is excellent, knowledgeable, hard-working and passionate ab...Read MoreRead Less

  • No contact details at this time
Marty  DiGasparro
Marty DiGasparro
Automotive Detailer

Marty is our self-taught detailer who previously worked in the pulp & paper industry before starting with Honda! Marty is very detail oriented and is extremely thorough about the small details of his job! Marty likes the sense of accomplishment after completing a detail and the vehicles are spotless. Marty likes to hang out after work by splitting wood and watching his favorite hockey team, the Detroit Redwings! Marty is our self-taught detailer who previously worked in the pulp & paper industry before starting with Honda! Marty is very detail oriented and is extremely thorough about the small details of his job! Marty likes the sense of accomplishment after completing a detail and the vehicles are spotless. Marty likes to hang out after work by splitting ...Read MoreRead Less

Ian  Lanteigne
Ian Lanteigne
Automotive Detailer

Ian started in the automotive industry sweeping floors in a local collision shop at the age of 13, he was quickly promoted to shop manager at the age of 16. After obtaining his collision damage repair certificate from Canadore College he then opened up his own detailing shop, The Wax Shop Auto Spa Co., in 2009 after detailing cars out of his father’s garage for a few years. His business grew to include 8 employees and was housed in a 5000 sq. foot facility. Due to the success of his business, his team was detailing on average 16 vehicles a day. Ian joins the Honda team with over 19 years of detailing experience and his quality of work is a direct reflection of his knowledge and experience.

Ian enjoys doing what he loves and as he states “I’m the best at what I do, and I’m proud of what I do thanks to the customers who appreciate the attention I pay to the little details.” Thanks to Ian’s guidance we’ve improved our detailing packages and invite our customers to have a look at the different packages we offer!
Ian started in the automotive industry sweeping floors in a local collision shop at the age of 13, he was quickly promoted to shop manager at the age of 16. After obtaining his collision damage repair certificate from Canadore College he then opened up his own detailing shop, The Wax Shop Auto Spa Co., in 2009 after detailing cars out of his father...Read MoreRead Less

Samuel Good
Samuel Good
Automotive Detailer

Samuel graduated from Sault College as an Electrical Engineer Technologist. He's new to the automotive industry and customer service but is very eager to learn more and expand on his skills. Sam has proven himself as a passionate and hard worker. He attests his work ethic to the many years he spent growing up on a farm and working in a sawmill. Sam enjoys golf, baseball, hockey & photography.

Languages spoken: English Sign Language.
Samuel graduated from Sault College as an Electrical Engineer Technologist. He's new to the automotive industry and customer service but is very eager to learn more and expand on his skills. Sam has proven himself as a passionate and hard worker. He attests his work ethic to the many years he spent growing up on a farm and working in a sawmill. Sam...Read MoreRead Less

  • No contact details at this time
Owen Dempster
Owen Dempster
Lot Attendant

Owen worked in the culinary industry for the past 10 years and felt like he needed a change. Owen has already proven himself as an ambitious and determined employee who is looking to grow within our organization. In his spare time, Owen enjoys being physically active and hanging out with his friends and family. He really enjoys working here so far and describes the team as welcoming, friendly and very helpful!Owen worked in the culinary industry for the past 10 years and felt like he needed a change. Owen has already proven himself as an ambitious and determined employee who is looking to grow within our organization. In his spare time, Owen enjoys being physically active and hanging out with his friends and family. He really enjoys working here so far ...Read MoreRead Less

  • No contact details at this time
Jordan   Rains
Jordan Rains
Wash Technician

Jordan has been working for Great Lakes Honda since early 2016 & does a great job washing cars. Jordan enjoys the hustle and bustle of his job & that there is never a dull moment. Jordan also likes music and singing- he is a choir singer and leader at his church.

Keith Harnden
Keith Harnden
Shuttle Driver

Keith has been with Great Lakes Honda since 2017 and has worked in the auto industry since 1971. Keith loves the friendly team environment here at Great Lakes Honda and on his off time, Keith enjoys to travel! He also watches sports, especially curling and hockey. And he enjoys the outdoors and is often working around his yard!

Andy Kozak
Andy Kozak
Shuttle Driver

Andy is the newest shuttle driver at Honda. He is a retired Peace Officer, serving over 37 years! Andy loves to get customers where they need to go and enjoys a conversation in French every now and again. Andy loves anything in the outdoors, especially hiking, biking, and kayaking! He also loves taking his ATV and motorcycle for a ride. His interests extend beyond the outdoors though, Andy is also an avid musician, playing the trumpet for over 50 years. Next time you see Andy be sure to give him a big hello!Andy is the newest shuttle driver at Honda. He is a retired Peace Officer, serving over 37 years! Andy loves to get customers where they need to go and enjoys a conversation in French every now and again. Andy loves anything in the outdoors, especially hiking, biking, and kayaking! He also loves taking his ATV and motorcycle for a ride. His interes...Read MoreRead Less

  • No contact details at this time
Art Vitale
Art Vitale
Shuttle Driver

Art has been an avid Honda fan for many many years! He is a retiree who loves to meet new people and loves to strikes up a conversation! Art can always be seen with a smile on his face or cracking jokes with the team and our customers. His passion is in photography and he enjoys being able to capture special and beautiful moments.

  • No contact details at this time
Gus  Bernardo
Gus Bernardo
Parts Manager

Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few Honda vehicles of his own.

He’s the man you want to see when shopping around for tires in Sault Ste. Marie. He can recommend a wide variety of tires based on your needs and wants!
Gus came to us after working down south in the Honda Manufacturing Plant for 2 years. His expert knowledge of Honda Automotive Parts coupled with his positive and informative attitude will have you feeling confident about your accessory, tire or automotive parts purchase. He spent many years of his youth on Honda products and currently owns a few H...Read MoreRead Less

Carl  Shoup
Carl Shoup
Small Engine Service Advisor

Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were looking for.

Carl has personally used, worked on and is more than capable of repairing his own Honda products. It’s through this experience you can be confident he’ll be able to get you the right part, and service your machine correctly the first time.

If you’re looking for small engine service advice or just want a good laugh, come have a chat with Carl at the parts counter!
Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were l...Read MoreRead Less

Liam Seymour
Liam Seymour
Parts Advisor

Liam joined the Great Lakes Honda team 1 year ago and comes to us with a customer service background. He loves the work environment and his fellow co-workers. In his spare time, Liam teaches at Cases Music and is a musician himself.

Vivian  McCaig
Vivian McCaig
Controller

Vivian came from the automotive retail industry but did take a break to work for a few years in the oil distribution industry. Vivian enjoys the fast pace of the automobile business & that there is never a dull moment. She also enjoys the progressive environment of Great Lakes Honda and finds herself learning new things daily. She likes to escape to camp in the summer and get away to warm sunny destinations when she can! Vivian came from the automotive retail industry but did take a break to work for a few years in the oil distribution industry. Vivian enjoys the fast pace of the automobile business & that there is never a dull moment. She also enjoys the progressive environment of Great Lakes Honda and finds herself learning new things daily. She likes to escape ...Read MoreRead Less

Louisanna   Peres
Louisanna Peres
Delivery Coordinator & Warranty Administrator

Louisanna has been with Great Lakes Honda for many years and recently switched positions from Parts Manager. She enjoys facing a challenge head on & is very productive in her work. Lousianna loves to spend time with her children & at her camp on her off time!

Jamie Michalycia
Jamie Michalycia
Receptionist

Jamie is our newest receptionist! After 15 years in the customer service industry as a medical administrator and RMT, she felt as though she wanted to switch things up a bit into the automotive industry! Jamie's first car was a Honda and she really enjoys the friendly atmosphere & environment here at Great Lakes Honda. She enjoys reading, learning to play the Cello & spending time with her loved ones! Make sure to say Hello to Jamie the next time you're in!Jamie is our newest receptionist! After 15 years in the customer service industry as a medical administrator and RMT, she felt as though she wanted to switch things up a bit into the automotive industry! Jamie's first car was a Honda and she really enjoys the friendly atmosphere & environment here at Great Lakes Honda. She enjoys reading, learning ...Read MoreRead Less

  • No contact details at this time
Karla
Karla
Receptionist

Karla is the newest member of our team, starting at Great Lakes Honda in August 2018. She is excited to bring her knowledge and experience as a receptionist to her new role. She loves the work environment here and how customer-oriented the staff is at Great Lakes Honda! Everyone is very friendly and works well together as a team. When Karla isn’t greeting customers at the front desk, she enjoys fishing, camping, and hiking – just spending time outdoors. She also loves spending time with family and friends! Karla is the newest member of our team, starting at Great Lakes Honda in August 2018. She is excited to bring her knowledge and experience as a receptionist to her new role. She loves the work environment here and how customer-oriented the staff is at Great Lakes Honda! Everyone is very friendly and works well together as a team. When Karla isn’t...Read MoreRead Less

Shayna    Gilbert
Shayna Gilbert
Marketing and Communication Specialist

Shayna joined the team in 2013 & enjoys the fast-paced environment in the automotive industry. She enjoys the challenges as well as how quickly the industry can change and shift. On her off time she enjoys spending time with her family, fishing & camping!

Cassie Amond
Cassie Amond
Graphic Designer & Web Developer

Cassie is one of the newer members of the Great Lakes Honda team and has a true passion for her work. Cassie enjoys the work environment & collaborating as a team. On her time off she enjoys playing with her dog Maverick & going camping with her loved ones!

Sarah McBain
Sarah McBain
Social Media Coordinator

Sarah is a new member of the Great Lakes Honda team, bringing with her plenty of enthusiasm and creativity to her position. She has previously been involved with communications departments in the non-profit and arts sectors, as well as participating in a variety of media projects on a volunteer basis. Sarah is already impressed with the talented and hard-working staff here at the dealership and is already intrigued by the ins and outs of the automotive industry. Sarah is an avid film buff, has a love for animals, and enjoys travelling to new places. Sarah is a new member of the Great Lakes Honda team, bringing with her plenty of enthusiasm and creativity to her position. She has previously been involved with communications departments in the non-profit and arts sectors, as well as participating in a variety of media projects on a volunteer basis. Sarah is already impressed with the talented an...Read MoreRead Less

  • No contact details at this time
Elise Pucci
Elise Pucci
Customer Experience Coordinator

Elise joined the Great Lakes Honda team in 2010 and loves how customer-oriented it is here! She loves how everyone always goes above and beyond to make customers happy and that the team here is like one big family. Elise is such a positive, humorous and caring member of our team! When she's not taking care of her own family, Elise enjoys baking, gardening and crafting. Elise joined the Great Lakes Honda team in 2010 and loves how customer-oriented it is here! She loves how everyone always goes above and beyond to make customers happy and that the team here is like one big family. Elise is such a positive, humorous and caring member of our team! When she's not taking care of her own family, Elise enjoys baking, ga...Read MoreRead Less

Alex  Lemay
Alex Lemay
Power Sports Specialist

Alex has been working for Great Lakes Honda since the fall of 2012. Alex uses his experience and product reviews to explain the differences between products, Honda vs. competitors. He has grown up riding Honda ATVs and dirtbikes and using the wide range of Honda Products including, generators, lawn mowers, snow blowers and more. For knowledge, experience and great advice contact Alex who will ensure you are confident when making your purchase decision.

Languages spoken: English, French.
Alex has been working for Great Lakes Honda since the fall of 2012. Alex uses his experience and product reviews to explain the differences between products, Honda vs. competitors. He has grown up riding Honda ATVs and dirtbikes and using the wide range of Honda Products including, generators, lawn mowers, snow blowers and more. For knowledge, expe...Read MoreRead Less

Jacob  Frayling
Jacob Frayling
Powersports Product Advisor

Jake has impressed everyone with his dedication and excellent work ethic! He started with Great Lakes Honda as a wash-boy in February 2013 and was promoted to detailer/ lot attendant not long after. He was recently promoted again to his current position as an Automotive and Power Sport Product Advisor.

Jake is passionate about the Honda brand and he is constantly researching Honda products as well as the competitor brand products to familiarize himself with the pros and cons of each to better himself as a Honda Product Advisor. He uses past personal experiences when discussing the wide variety of different Honda products and how you can benefit from using them as well. Jake is a fast-learner and retains information instantly. He’s a fresh face in the Power Sport Showroom and is very knowledgeable about all Honda Power Equipment.

Come by and say Hello to our new Power Sport Product Advisor!
Jake has impressed everyone with his dedication and excellent work ethic! He started with Great Lakes Honda as a wash-boy in February 2013 and was promoted to detailer/ lot attendant not long after. He was recently promoted again to his current position as an Automotive and Power Sport Product Advisor.

Jake is passionate about the Hond
...Read MoreRead Less

Carl  Shoup
Carl Shoup
Small Engine Service Advisor

Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were looking for.

Carl has personally used, worked on and is more than capable of repairing his own Honda products. It’s through this experience you can be confident he’ll be able to get you the right part, and service your machine correctly the first time.

If you’re looking for small engine service advice or just want a good laugh, come have a chat with Carl at the parts counter!
Carl started with Great Lakes Honda in early 2013 as a Parts Advisor. He worked his way up to the current position at Small Engine Service and Parts Advisor. He is knowledgeable in all Honda products, as well as competitor brands too! He’s seen many makes and models come through the small engine shop and helped all customers find what they were l...Read MoreRead Less

Luke Trepasso
Luke Trepasso
Motorcycle Technician

Luke has been a motorcycle technician since 1997 & enjoys working on all makes and models of motorcycles as well as ATVs, Side by Sides & more! He is a perfectionist when it comes to fixing bikes and is very proud to provide the best service and experience. Luke loves to fish, hunt and go to warm destinations in the winter when he's not at Honda! Luke has been a motorcycle technician since 1997 & enjoys working on all makes and models of motorcycles as well as ATVs, Side by Sides & more! He is a perfectionist when it comes to fixing bikes and is very proud to provide the best service and experience. Luke loves to fish, hunt and go to warm destinations in the winter when he's not at Honda! ...Read MoreRead Less

Josh  Fessl
Josh Fessl
Motorcycle Technician

Josh is our newest motorcycle apprentice & has already completed part 1 of his apprenticeship. Josh is looking forward to completing part 2 in the near future. Before working at Great Lakes Honda, Josh was a Mac Tool rep for 2.5 years. He is also is still in the Military. Josh enjoys being outdoors and keeping busy with his two young daughters!

Robert   Derose
Robert Derose
Small Engine Technician

Aka. "Berto" has been a small engine technician since 2010. Berto has experience in working with different makes & models of all small engines and marine engines! Berto enjoys having a good time at work and his motto is “have fun and get stuff done”. When Berto is off the job he loves to fish, hunt and help with his parents hobby farm! Berto also supplies the team here with farm fresh eggs from time to time! Aka. "Berto" has been a small engine technician since 2010. Berto has experience in working with different makes & models of all small engines and marine engines! Berto enjoys having a good time at work and his motto is “have fun and get stuff done”. When Berto is off the job he loves to fish, hunt and help with his parents hobby farm! Berto al...Read MoreRead Less